Good practices


To reduce the risk of social and societal exclusion of seniors, it is important to make it easier for senior citizens to access the Internet. At the same time discovering digital media presents them with new challenges.

In the course of the project, it was investigated which requirements, motivations, strategies of appropriation, obstacles and accesses connect older people with mobile devices and their applications.

On the basis of the research results, geragogically well-founded educational offers and practical guides for gender-sensitive purchase advice and support for app development were developed. Mobi.senior.A particularly focuses on gender aspects.  

Year(s): 2013-2016

Target group(s): Adult educators, People in the post-professional phase of life

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With participatory methods (usability tests, experience diary, focus groups, questioning) the requirements, motivations (including reasons for non-use), strategies of acquisition, obstacles, accesses, applications etc. regarding internet use with tablet PCs and smartphones are researched. The focus of the empirical part of the project is on training offers, purchase advice, support and mobile applications ("apps").

Building on this, gender-equitable educational measures are developed to promote digital skills in older people.

The study contains specific recommendations for the didactic design of educational offers as well as tips for the Development of mobile devices and apps. On the basis of these results, practical guidelines were developed.  

Type of product

Online resource

Brief description of the outcomes

Research Study:

Here you can find the abstract of the research paper in German and English: Abstract

Here is a link to the research results: Research results

Here you can find a link to the recommendations for educational offers: recommendations


Guide for trainers and coaches:

The guide is divided into three parts

Part 1: General basics of education for the elderly. Part 1 shows possibilities of how training courses for senior citizens can be implemented, including didactic recommendations.

Part 2: Topics and use cases related to smartphones and tablets for the elderly. Part 2 is aimed at methodically experienced trainers who need content-related suggestions.

Part 3: Exercises and Methods. Part 3 is aimed at trainers who are planning a training course with older people and need tips on specific processes.


Here you can find the link to the guideline with educational offers for seniors: Guideline



Impact on target groups / Transferability potential

This project has a positive effect so that people can take advantage of digital media in the post-employment phase. A comprehensive study not only provides information about the specific requirements of older people when using mobile devices for Internet use, but also about the gender-specific differences. These study results enable adult educators a broad knowledge of hurdles, desires and barriers with the use of digital media by older people.

Above all, the specific recommendations for the didactic design of educational offers help to ensure a needs-based approach to training and coaching with senior citizens.

 Especially because of the guideline, the project can easily be transferred to the needs of adult educators.

Promoter of the initiative: Project partnership of the Austrian Institute for Applied Telecommunications (Österreichischen Institut für angewandte Telekommunikation, ÖIAT), Office for sustainable competence (Büro für nachhaltige Kompetenz, B-NK), Center for Interaction, Media & Soci

Country: Austria

Languages available: German

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