The project SOFIA - Services and Trained Operators for Integration and Reception - aims to improve the access of foreign citizens to public services through training and awareness raising activities for operators.
Aims of the project are:
Target group(s): public operators, public servants
Website or other online channels: http://www.piemonteimmigrazione.it/lp/sofia
Type of product
Course / Training
Brief description of the outcomes
Training courses and consultancy and supervision of specific cases in small groups in the socio-anthropological, legal and ethno-psychiatric fields; production of new contents and training tools resulting from a participatory research and planning process, with the involvement of service representatives and foreign citizens; experimentation of some innovative elements in services; Summer School aimed at service managers.
Impact on target groups / Transferability potential
Development of effectiveness and quality of public services and initiativec.
Promoter of the initiative: Regione Piemonte - Osservatorio sull’Immigrazione e il diritto d’asilo
Languages available: Italian
Website or other online channels: http://www.piemonteimmigrazione.it/