Good practices

TRAINING AND FURTHER TRAINING OF PROFESSIONALS AND VOLUNTEERS

TRAINING AND FURTHER TRAINING OF PROFESSIONALS AND VOLUNTEERS

The Spanish Commission for Refugee Aid, CEAR, has been defending the right to asylum and human rights since 1979, promoting the integral development of refugees fleeing from armed conflicts or human rights violations, asylum seekers, stateless persons and migrants in need of international protection and/or at risk of social exclusion

As an organisation with a long history of working with people seeking and benefiting from international protection, CEAR has significant experience and know-how accumulated in the daily practice of its professionals and volunteers.

However, those who work with this group are aware that there are ever-changing circumstances and needs that require flexibility and continuous adaptation of their knowledge and skills and an exchange of experiences and good practices that can be adapted to different contexts.

Although the training and improvement of skills and tools is constant in the organisation, the dramatic fluctuation of asylum applications in Spain in recent months, which has led to an increase in the volume of activity and expansion of human resources, generates a need for reinforced training for the people hired and volunteers to ensure that the intervention is a process where the benefit of the users and the quality of the programmes and projects is paramount.

This training is financed by the Ministry of Inclusion, Social Security and Migration (MISSM) and by the Asylum, Migration and Integration Fund.

Year(s): Ongoing

Target group(s): Teachers, trainers, pedagogues, psychologists, psychopedagogues, mediators, professionals and volunteers dealing with asylum seekers, stateless persons and migrants

Website or other online channels: https://www.cear.es/projects/formacion_voluntariado/

Methodology

The training programme aims to promote and train CEAR professionals and volunteers who work and participate in the different activities, teams and programmes of the organisation, within the following services: legal, social, integration, reception, employment, research, reports, translation and interpretation, awareness-raising, mobilisation, education, reporting, among others.

To this end, a series of actions are developed:

  • Initial general training courses, specialisation courses in each area and refresher courses
  • Annual state meeting of CEAR
  • Exchange of experiences between professionals and volunteers of CEAR

The methodology used during the development of all the phases of the programme will be in accordance with the guidelines defined in the CEAR Strategic Plan, where the following principles are highlighted:

  • Multidisciplinary intervention
  • Consensus and negotiation of the regulations and participation of the people involved in the actions
  • Promotion of the active participation of the participants
  • Fight against linguistic discrimination

Type of product

Paper-based material Online resource Video clips / Films Course / Training

Brief description of the outcomes

The INDIVIDUALISED INTEGRATION IN LABOUR MARKET ITINERARIES are conceived as a work system in which, on an individual basis, the professionals carry out the tasks of information, advice, monitoring, accompaniment, evaluation and intervention with the beneficiaries of the project. In this process, the particularities of each individual are taken into account, and the transversal objectives of the European Social Fund (ESF) are applied: the integration of the gender perspective; the promotion and transfer of innovative actions; the promotion of NICT (new information and communication technologies); the promotion of care and respect for the environment and the application of partnership as well as the promotion of non-discrimination and social inclusion.

Impact on target groups / Transferability potential

The impact is enormous, as the four key pieces on which the individualised itineraries of labour market insertion are based are the ones that make up the puzzle, adjusting each piece in such a way and through the work of the technical staff of the service, that individualised itineraries of quality and successful insertion are designed, within a process of empowerment that facilitates the acquisition of personal autonomy.

The practice is transferable and easy to apply for organisations working in the same field of action as CEAR, with such vulnerable groups as asylum seekers, stateless persons and migrants.

Promoter of the initiative: COMISION ESPAƑOLA DE AYUDA AL REFUGIADO (CEAR)

Country: Spain

Languages available: Spanish

Website or other online channels: https://www.cear.es/

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